General questions

What happens after I purchase?

After purchasing a registration number will be sent to you which you can use to convert the trial version into a version that you can keep using after the trial period. No software will be sent to you.


What do I do when I have questions about ordering, payment, or shipping procedures?

Visit the ShareIt Customer Care Center.


What do I do when I have questions about product details, special versions dedicated to my organization, technical support, volume discounts?

Use the support page to send us your question.


How do I upgrade my registered application?

For registered users updates are free.
To upgrade download the new version, uninstall the old version and install the new one. All settings will be picked up by the new version. If the new version asks for a registration number just use the number you already have. If your registration number doesn't work anymore use the support page to ask for a new one. Please specify your name, your current email address, the postal and email address you used at the time of registration and the original ShareIt order number.


I lost my registration number. Can you send it to me again?

Use the support page to ask us to resend the registration number. Please specify your name, your current email address, the postal and email address you used at the time of registration and the original ShareIt order number.